Industrial Cleaning
Services Singapore

Our industrial cleaning team consists of local Singaporeans, permanent residents, and individuals with valid work passes. Though they come from various backgrounds, every cleaner is professionally trained and certified to meet Luce’s high standards. We also conduct strict checks with the ICA to confirm each cleaner's legal work status before assigning them to any job, ensuring full regulatory compliance.

Our cleaners are all insured as laid out in the Work Injury Compensation Act under MOM. We always ensure that our cleaners are properly trained and knowledgeable about cleaning materials. We assume responsibility for having our cleaners trained under the NEA Environmental Cleaning Work Skills Qualifications Framework, and that all cleaners part of this agreement should have completed the EC WSQ Basic Cleaning Modules within 3 months from the start of your service contract.

We ensure exceptional service by carefully selecting skilled cleaning professionals and offering competitive pay to retain top talent. Each cleaner goes through a thorough screening process and receives yearly training to stay up to date. We also gather monthly client feedback to continuously refine our services. As each cleaning assignment is unique, our cleaners are dedicated to learning the specifics of your factory, facility, or warehouse to develop a cleaning routine that best suits your needs.

Our cleaners usually rely on public transportation, so minor delays may happen due to traffic or transit timing. They may arrive within a 15-minute window before or after your scheduled appointment. For first-time visits, cleaners might also need additional time to find your building. We appreciate your patience as they make their way to provide you with quality industrial cleaning service.

Yes, there is. If you supply your own cleaning materials, the minimum contract duration is 3 months. If you opt for Luce to provide industrial-grade cleaning supplies, a 12-month minimum contract is required.

That’s entirely your choice. You can either supply the equipment yourself or have Luce bring it. If you opt for us to provide the equipment, a longer service contract will be necessary. In the event you end the service while using our equipment, we’ll schedule a pickup by an authorised team member.

A site visit is not usually necessary if you can provide key details such as the size of your facility. However, if there are special requests or unique conditions that could affect pricing, we may recommend a site visit to ensure an accurate quote. Just let us know what you need.

Yes, you can reschedule for free as long as you do so at least 48 hours in advance. Please keep in mind that new appointment schedule will depend on our cleaner’s availability.